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Hardship Letter - Negotiator Review
[October 2, 2008]   by Foreclosure Help
Filed under: hardship letter

The hardship letter is a written statement from a homeowner explaining why he/she has defaulted on the mortgage payment. As an employee in the loss mitigation department the review process is to evaluate the hardship letter and valadate the information on the letter. There are often discrepencies between what appears on the hardship letter, credit report, and other financial data received from a homeowner.

As a negotiator the Loss Mitigation Package, Workout Package are pieced together to evaluate a homeowners request for foreclosure assistance or loan modification assistance. The most important aspect of validating the information contained in the hardship letter is having documentation to support the claim of hardship. Details of the impact of unemployment or illness are required. Supporting documentation is requested from the homeowner. A statement froma doctor, specifics with regard to how an incident had a financial impact on a customer are examples of teh detail and documentation required in order complete a loan workout or loan modification.

Questions asked in the mind of a negotiator:

These are critical steps to better understand how a negotiator reviews a hardship letter.

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